Our Team
Ibrahim
Ibrahim Massri, leader and founder of ICTechnology!
Ibrahim has grown the ICTechnology team from a one-man show to the amazing team they have today. With over 15 years’ experience, his strive to improve and better himself is obvious, as he mentors the team and leads with passion.
Ibrahim fell in love with IT at a young age, but it was his work ethic, honesty and self-accountability that granted him a trusted reputation that he carries with great respect and regard.
Ibrahim loves all things adrenaline and has ticked off almost everything on his bucket list. Sure to create a new one, he loves spending time with his family and friends. He lives to create joy in himself and those around him.
Ibrahim favourite quote is “Hold yourself accountable before you are held accountable”
Steven
Steven joined the family way back in 2015. Steven is a hardworking leader, with a great sense of willingness to help the ICTech team. He shares his positivity and willingness, driving everyone around him to success. His list of certifications grows, with completed certificates in Kaspersky, Veeam, CISCO and Barracuda
With the busy life as ICTech Operations Manager, we managed to find out that Steven was once a drummer in a heavy metal band. (Gasps). He loves music and has composed his own tracks!
Down time is not so down for Steven, as his ideal vacation includes chasing storms and twisters at Tornado Valley. His bucket list includes owning his own Ducati V4 S Panigale V4.
His favorite quote; “There is a difference between knowing the path and walking the path” – Morpheus.
Waleed
Waleed has a Bachelor’s degree in Management Information Systems, he is a Microsoft Certified Systems Engineer and also has certifications in VMware vSphere, ensuring our networks run smoothly. Waleed is loyal, a hard worker and always give 110% in all the things he does, so we can assure you, you are in the best hands when it comes to your Technological and modernisation needs.
When not at work, this amazing fellow loves spending his free time with his wife and wrestling with his two sons. He spends his time away from work camping and hiking which coincides with his love of nature and extreme sports. He loves skiing and the adrenaline rush that comes with it!
Waleed believes in his faith and believes with every hardship, will come many an ease!
Bilal
Ever wondered how our Tech Team lead? Well wonder no more.
Meet Bilal, ICTechnology’s tech team leader. He holds certifications with Microsoft, Vmware and Amazon Web Services. He joined the ICTech family the day before his birthday in 2013 and is still .
Fun fact about Bilal? He has a hidden artistic side, he loves graffiti art and could have built a platform alongside Banksy’s … instead, he serves you from the ICTech platform!
Our Bilal is now married with three children, a boy and two girls, who he adores more than anything. His personal time is spent fishing and upgrading his car. When asked about his ideal vacation, Bilal mentioned a relaxing holiday in the depths of the serene Turkish villages.
Bilal is a proactive, strong and considerate leader which are characteristics he shows in all aspects of his life. He dreams of, one day, traveling to help the unfortunate. He is also dreams of returning to Makkah for a pilgrimage.
Amin
Our ICTechnology team would not be complete without Amin Vahdani.
Amin has been with the ICTech family since 2016 and is our network engineer. He holds a diploma in Telecom and is a Bachelor of Commerce graduate. He is also a Microsoft Certified Systems Engineer and a Microsoft Certified Solutions Associate.
When not at work, Amin loves spending time with his family. Together, they enjoy traveling or watching movies. Their favourite trips are visiting Canada during the summer.
Amin dreams of running his own airline one day. He also hopes to be given a chance to help his hometown in a meaningful way.
Amin is a positive thinker, and this can be seen in his hard work and can-do work ethic! He believes that, “everything that happens, happens for a good reason.”
Khaled
It’s the System Support Engineer in the hot seat now!Meet Khaled!
Khaled recently joined our family and has been unstoppable ever since. His thirst for learning allows him to fit in perfectly with the team. He is both Microsoft Certified Professional and a Cisco Certified Network Associate.
Alongside his craving for new information, Khaled also craves new cuisines and loves cooking. He inspired the team with 4th Dan Taekwondo Black Belt show!
Khaled is married and has two beautiful daughters. He loves going on long drives and staying next to the sea to recharge and ‘think’.
When asked about his dream, he answered to be able to Specialise in Network Security and Reach 7+ Dan (black belt) in Taekwondo .
Our black belt technician with a soft heart believes it’s never too late for anything!
Mario
Meet our Cyber Security Analyst, Mario Kart, aka Tech Detective!
Mario Kart is the youngest addition to the ICTech team. He rivals the experiences of someone who has been in the ethical hacking field for years and is a Certified Cyber Security Analyst, eLearnSecurity Junior Penetration Tester and eLearnSecurity Mobile App Penetration Tester.
Mario Kart started his own cyber security company, Cryptors, at age of 18 and became the Startup of the Year in VIA Summit 2019 at age of 23. He has also published a hacker book called Cyber Defender at age of 19 and invented the first mobile app in the world to track hackers within a WiFi. This work gave him local and international recognition https://alexislingad.org
Mario Kart also became one of the representatives of the Department of Trade and Industry to represent the Philippines in an international innovation conference held in Taiwan last 2019 and was held as the 2015 and 2017 Philippine Hacker Games Champion.
When he is not out helping people stay safe from cybercriminals or raising awareness about cyber security, Mario Kart would be reading books or hacking machines on the HackTheBox platform. He also dreams of one day travelling the world with his girlfriend.
An inquisitive mind, Mario Kart stands by his mantra;
If you have a dream, no matter how impossible it may seem, by putting in a lot of effort, time and focus, you can achieve it.
Mustafa
As an IT Support Engineer at ICTechnology, Mustafa can utilise his multifaceted understanding of business software and hardware systems. He enjoys promptly and effectively resolving any IT difficulties and building client rapport. Mustafa is also an ITIL Cert, CCNA, Vmware VCA, and Vsat iDirect IOM certified professional, with more certifications in the making!
Fun Fact about Mustafa Ahmed? He is a professional auto detailer, and he used to build street race cars with his friends! Aside from that, he enjoys gardening, playing games, and spending time with his family.
Mustafa hopes to travel around Europe, with his eyes set on the crystal clear water resorts in the Maldives.
“Life is like riding a bicycle. To keep your balance, you must keep moving.” Mustafa Ahmed
Reeja
Reeja Tamrakar is the ICTech Accounts Championette. She tracks the receivables and payables to deliveraccurate reports and comprehensive reconciliations. She is incredibly committed to her profession, and this can be seen in her amazing work ethic! “You never fail until you stop trying,” is her all-time favourite (Albert Einstein)
Outside of work, Reeja loves to travel, listen to music, watch movies, and spend time with her small but happy family. Top of her bucket list is learning how to drive! Her ideal vacation spot would be to travel to the Maldives with her family and spend time on an island doing nothing but relaxing for a few days.
Mahmoud
Mahmoud has become an essential part of the ICTechnology team. He loves to keep the air lighter during challenging times at work and is strives to keep the team happy and cheerful.
With an ambition to become a psychologist, Mahmoud is currently balancing his work, family, friend and study life.
Mahmoud hopes to travel and has his eyes set on the European scene, with a dream to travel to Europe by road, starting from Norway to Russia and ending in Turkey someday.
Like many across the world, Mahmoud is a huge Pokémon and Marvel fan. He aims to be a part of some kind of Pokémon development one day and one of his favourite all time quotes is the Spiderman’s tear jerk final scene – “Mr.Stark, I don’t feel so good!”
Peter
Peter, a junior technician at ICTechnology, has a great foundation and range of IT knowledge and technical skills. Having recently completed his HSC, Peter has a Diploma for proficiency in French, and soon to be Bachelor of Computer Science with a major in Cyber Security.
Peter loves gaming, building model kits, and tinkering with tech outside of work. His love of IT started at a young age, a wise young man he stands to make a mark on the world. His all-time favourite quote is “Find something to believe in and find it yourself. When you do, pass it on to the future.”
Peter resides with his parents, two brothers, and a cat. His preferred vacation destination is Lebanon, and cant wait to tick off the top items on his bucket list, including visiting a karaoke bar in Japan and hiking in Europe.
Sujan
Welcome to Sujan Karki, our skilled Service Desk Engineer who joined us in March 2023. When he’s not troubleshooting with his CCNA and MS-900 certifications, Sujan revels in literature and the joyful chaos of a five-member family. A football enthusiast, he dreams of globetrotting with his clan, and feels an adrenaline rush imagining motorcycle rides on mountainous terrains. Sujan’s life mantra? “The road to success is always under construction”, a quote that mirrors his relentless pursuit of growth in work and life. Whether it’s navigating tech complexities or planning family adventures, Sujan’s journey is always about the ride. And we’re thrilled to ride alongside him on this winding road to success.
Ahmed
Ahmad joined us in July 2023, and he has been a fantastic addition to the team ever since. He’s enthusiastic, dedicated, and always willing to go the extra mile for our clients.
Ahmad is a bit of an extrovert and introvert rolled into one, which means he’s great at connecting with both clients and our team. He’s also a family man, married with two lovely kids. When he’s not working, you’ll often find him on his farm, taking care of animals and growing fruits and vegetables. He’s always looking for ways to improve the client experience and build strong relationships. We’re excited to have Ahmad on our team, and we look forward to all the great things he’ll accomplish in the future.
Rob
Robel is a seasoned IT professional with a passion for keeping systems running smoothly. As a Senior Systems Administrator at ICTech since March 2022, he leverages his CompTIA A+ certification and extensive technical knowledge to ensure optimal network performance and user experience.
Beyond his technical expertise, Robel brings a spirit of honesty and hard work to everything he does. When he’s not tackling IT challenges, you might find him honing his martial arts skills, building a new PC, or exploring the latest anime releases.
Fun Fact: Robel was once the reigning local champion of Street Fighter 2!
Dream Vacation: Experiencing the rich culture and technology of Japan alongside his son.
Saad
Saad Tanveer, a skilled Project Manager, has been a pivotal member of ICT since 2021. With a keen eye for detail and a passion for perfection, Saad specialises in developing business processes that prioritise exceptional user experiences. His dedication to crafting seamless and user-centric strategies sets him apart in the field.
Beyond his professional endeavors, Saad’s hobby of learning new tools and technologies showcases his commitment to staying at the forefront of industry trends. He thrives on challenges that push him to explore innovative solutions and enhance his skill set continuously.
Saad’s guiding philosophy, “Perfection is not attainable, but if we chase perfection, we can catch excellence,” reflects his relentless pursuit of excellence in all aspects of his work. This mindset drives him to constantly seek improvement and deliver outstanding results for ICT and its stakeholders.
Dream Vacation: His dream is to undertake Hajj with his family, seeking spiritual unity in the holiest of places
Azam
Introducing Muhammad Azam, a key member of ICTechnology since 2022, excelling in digital marketing. With a keen eye for innovation and a collaborative spirit, he drives the team towards new heights of success.
Muhammad’s guiding principle, “If you can do it, then prove it,” reflects his commitment to turning ideas into reality.
His favorite moment is sitting in a plane, witnessing the majestic sight of the sun rising and shining above the sky, a view that never fails to inspire his creativity and determination.
Dream Vacation: Muhammad Azam’s dream vacation would be to fly to Madina, where our Beloved Prophet Muhammad (peace be upon him) lived his life. He wishes to visit all the places significant to the Prophet’s life, seeking inspiration and spiritual fulfillment in the footsteps of the great messenger.
Zermina
Zermina is a driven and reliable Account Manager at ICTechnology, bringing her expertise and qualifications to the table since January 2024. She holds double Master’s degrees and is Xero certified, ensuring she can provide the best possible service to her clients.
But Zermina’s adventures extend beyond the professional realm. When she’s not exceeding expectations at ICTechnology, you might find her exploring hidden trails, soaking up the beauty of nature, or seeking that next adrenaline rush such as skydiving.
Dream Vacation: A European adventure, exploring the rich history, diverse cultures, and breathtaking landscapes across the continent.
Umesh
Meet Umesh Khatri, our Level 1 Helpdesk Support Officer who joined ICTechnology on 3rd June 2024. With a Diploma in Information Technology, Umesh brings essential skills and a can-do attitude to our helpdesk team.
When he’s not solving tech issues, Umesh enjoys cooking and gaming. His dream vacation? A tour of Europe, spending quality time with his family of five. On his bucket list: traveling the world and skydiving.
Umesh’s strengths as a team player and his self-motivation make him a valuable asset to ICTechnology. His mantra? “Never give up on your dreams.” We’re excited to have Umesh’s enthusiasm and dedication on our team!