It is the Saturday of a major sale. The queue reaches the door, and then the card terminals stop responding. Within minutes, staff are apologising, shoppers are leaving baskets on the counter, and the best trading day of the quarter is slipping away. Retail IT downtime is rarely dramatic, but it is costly, and it tends to strike when stores are under the most
EOFY is one of the busiest and most pressure filled periods for financial services businesses. Reports need to be finalised. Client records need to be accurate. Transactions need to be processed. Systems need to be available. Teams are often working to tight deadlines, while clients expect fast updates, smooth communication and reliable service. In most countries, the end of financial year is not just